Customer Relationship Management (CRM)

Inetium Approaches CRM as an Integrated Solution for Your Business

Inetium established its CRM practice based on the principle that CRM works best as part of a customer’s entire business application framework, not as an isolated solution. The CRM practice routinely works with experts across Inetium’s other practices, including Business Productivity, Infrastructure, and Application Development, to develop innovative solutions that provide higher levels of functionality, increased performance, and align with the customer's business goals.

Fast Facts

Practice Inception: 2000
Region: Central United States
Industries: Financial, Manufacturing, Professional Services
Certifications:
Microsoft Business Solutions Competency

Polaris

The Inetium solution, featuring Microsoft Dynamics CRM 3.0 and Microsoft Office SharePoint Server 2007, provides Polaris support representatives with a single, consolidated view of all calls related to a specific customer, dealer or vehicle.

United Way

Microsoft Dynamics CRM, implemented by Inetium, improves donor connections and improves fundraising efforts. The Greater Twin Cities United Way sales staff was spending up to four hours per day doing paper based or manual activities. Microsoft CRM frees up the majority of this time to allow these same staff people more client and donor face time.

Inetium CRM Blog

Minnesota CRM User Group